When a service or event needs your yes, the client's booking, move or seat waits as a request until someone on the team answers.
- Open Notifications in the sidebar, then the Requests tab. The tab shows how many are waiting.
- Switch between Mine and All to see your own requests or the whole team's.
- Each row shows who asked, what for, when, and the client's visit history.
- Tap Approve booking, Approve move or Confirm seat to say yes.
- Tap Decline (or Decline move) to say no. Add a Note to the client if you like, for example another time that works. It goes in their email.
Approve several at once
- Tick the requests you want, or select them all.
- Tap Approve selected and confirm.
Each client gets an email, and you can undo for a few seconds afterwards.
You can also answer from the Schedule: right-click a waiting session and pick Approve or Decline….
Tip: To stop requests for clients you already trust, open Business, then the Business tab, and use Booking approval to confirm clients automatically after a few visits.